Shipping policy
Shipping Policy
Last updated: September 13, 2026
Thank you for shopping with FieldToStream. We work to deliver practical outdoor, camping, fitness, and pet products as quickly and reliably as possible.
Order Processing
Most orders are processed within 1–3 business days, excluding weekends and holidays. Processing times may be longer during holidays, sales, severe weather, or periods of unusually high demand.
You will receive an order-confirmation email after placing your order. A separate shipping-confirmation email containing tracking information will be sent when it becomes available.
Shipping Times
FieldToStream sources the vast majority of its products from U.S. warehouses whenever possible. Products shipped from a U.S. warehouse generally arrive within 3–10 business days after processing.
Some specialty products may ship from another location or require additional handling time. Delivery estimates are not guarantees and may be affected by the carrier, weather, holidays, supply disruptions, or other circumstances outside our control.
Shipping Charges
Available shipping methods and charges are displayed during checkout before payment is completed. Any advertised free-shipping offer applies only to eligible products, destinations, and order amounts.
Multiple Packages
Products may be fulfilled by different warehouse or supplier partners. As a result, items from the same order may arrive in separate packages and on different days. You will not be charged additional shipping solely because an order is divided into multiple shipments.
Tracking Your Order
Tracking information may take 24–72 hours to begin showing movement after a shipping label is created. If tracking has not updated after three business days, please contact us for assistance.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if you discover an error. We will attempt to correct the address before shipment, but changes cannot be guaranteed after an order has entered fulfillment.
Additional shipping charges resulting from an incorrect, incomplete, or undeliverable address may be the customer’s responsibility.
Delayed, Missing, or Damaged Packages
If an order appears delayed, please check the tracking information and contact the carrier first. If you still need assistance, contact FieldToStream and include your order number.
If tracking shows a package as delivered but you cannot locate it, please check around the delivery location and with household members or neighbors. Carriers occasionally mark packages delivered shortly before completing delivery.
Report products that arrive damaged, defective, or incorrect within seven days of delivery. Please include your order number and photographs of the product and packaging so we can help resolve the issue.
Cancellations
We will make every reasonable effort to cancel or change